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Summary of Romanos Macaroni Grill Customer Service Calls

125 TOTAL CALLS
11% SUCCESSFUL CONNECTIONS
03:07 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Romanos Macaroni Grill to Ask about:

Employment:

  • “Missing w-2”
  • “Check stub request”
  • “No w2”

Staff:

  • “No curbside togo service”
  • “Nasty dishes and rude manager that use us”
  • “Customer service sucks food over cooked”

Cards:

  • “Lost card and store won't answer phone calls”
  • “Question about redeeming a macaroni grill gift card”
  • “Stolen card”

Payments and Charges:

  • “Fraudulent Charges”
  • “Suspicious activity re billing and redemption of 2 $25 gift cards”

Account:

  • “Ultipro account”

Other:

  • “Haven't gotten paid”
  • “Harass me”
  • “Personal”

About Romanos Macaroni Grill

Top 5 Romanos Macaroni Grill Services

Waiter, Customer Care, Bartender

Top 5 Romanos Macaroni Grill Products

Chicken, Pasta, Salad, Rib Eye Steak, Grilled Salmon

Top 5 Likes about Romanos Macaroni Grill

Server, Service was good, Server was good, Food, Warm greeting when first walked in

Top 5 Dislikes about Romanos Macaroni Grill

Service, Price, No customer service, Managment skills, Manager inability to resolve issue

Summary

Romano's Macaroni Grill is a chain of Italian food restaurants with Curbside To Go. The restaurants offer special Tuscan bread, grill dishes, pasta and macaroni, a diverse range of Italian souses and many other Italian dishes. In addition, the company offers catering services for all kinds of gatherings in California, Arizona, Florida, Georgia and in some other U.S. states. Macaroni Grill provides catering of two kinds: Full Service Catered Buffet and Family Style Delivery. Besides, Romano's Macaroni Grill restaurants offer a number of gift cards. Romano's Macaroni Grill is one of the most popular Italian food chain of restaurants in the United States.

Romanos Macaroni Grill reviews and complaints

Romanos Macaroni Grill is ranked 73 out of 1256 in Cafes, Restaurants and Bars category

Payment Methods

VISA

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Romanos Macaroni Grill Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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