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Summary of Romanos Macaroni Grill Customer Service Calls

168 TOTAL CALLS
26% SUCCESSFUL CONNECTIONS
02:55 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Romanos Macaroni Grill to Ask about:

Employment:

  • “HR DEPARTMENT EMPLOYMENT VERI5”
  • “Need pay stubs”
  • “Missing w-2”

Staff:

  • “My complete disappointment in the food and service”
  • “Bad service.”
  • “No curbside togo service”

Cards:

  • “Lost card and store won't answer phone calls”
  • “Stolen card”
  • “Credit card error”

Account:

  • “Ultipro account”

Payments and Charges:

  • “Fraudulent Charges”
  • “Suspicious activity re billing and redemption of 2 $25 gift cards”

Shipping and Delivery:

  • “Haven't gotten paid”

Request for Information:

  • “Question about redeeming a macaroni grill gift card”

Other:

  • “Haven't been paid”
  • “Manager complaint”
  • “Injury at a resturant”

Romanos Macaroni Grill Rating Stats

2.5 out of 5 stars
based on 59 reviews
See all 143 reviews

Rating stats

  1. 19 reviews
  2. 12 reviews
  3. 14 reviews
  4. 9 reviews
  5. 5 reviews

About Romanos Macaroni Grill

Top 5 Romanos Macaroni Grill Services

Waiter, Customer Care, Bartender

Top 5 Romanos Macaroni Grill Products

Chicken, Pasta, Salad, Rib Eye Steak, Grilled Salmon

Top 5 Likes about Romanos Macaroni Grill

Server, Service was good, Server was good, Food, Warm greeting when first walked in

Top 5 Dislikes about Romanos Macaroni Grill

Service, Price, No customer service, Food, That manager never asked about my experience

Summary

Romano's Macaroni Grill is a chain of Italian food restaurants with Curbside To Go. The restaurants offer special Tuscan bread, grill dishes, pasta and macaroni, a diverse range of Italian souses and many other Italian dishes. In addition, the company offers catering services for all kinds of gatherings in California, Arizona, Florida, Georgia and in some other U.S. states. Macaroni Grill provides catering of two kinds: Full Service Catered Buffet and Family Style Delivery. Besides, Romano's Macaroni Grill restaurants offer a number of gift cards. Romano's Macaroni Grill is one of the most popular Italian food chain of restaurants in the United States.

Romanos Macaroni Grill reviews and complaints

Romanos Macaroni Grill is ranked 80 out of 1356 in Cafes, Restaurants and Bars category

Payment Methods

VISA

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Romanos Macaroni Grill Stats

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Number of Calls

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