I was taken by very good friends last Thursday.
An awful experience.
Server nowhere to be seen, eventually showed up after another server took pity on us and took drinks order.
Starters came but not together.
Entrees came together but mine sat in the counter and of course came out cold. My friend's main meal came without any additional sauce as advertised.
The final meal was ok.
No managers to be seen just a young girl at reception.
Plenty of staff with no direction.
Not cheap and c
We certainly will not be going again, far too many good restaurants in the area to consider this as an option.
Best thing they can do is close it down.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $100. The author is overall dissatisfied with Romanos Macaroni Grill. The most disappointing about macaroni grill drinks from Romanos Macaroni Grill was server and food Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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